Privacy Policy for Independence Boost
Last updated: October 15, 2026
Independence Boost ("we," "us," or "our") provides credit advocacy and financial education services to Indiana residents. This Privacy Policy explains what information we collect, how we use it, who we share it with, and the choices you have. It applies to our website, phone calls, text messages, emails, and in-person meetings.
Information We Collect
Information you give us, such as:
Contact information, including your name, phone number, email address, and mailing address.
Information you share about your credit goals and situation when you contact us or meet with us.
If you become a client: your date of birth, Social Security number, photo identification, proof of address, credit reports, account information, dispute correspondence, and documents you provide to support your disputes.
Information collected automatically when you visit our website, such as your browser type, device type, pages visited, and general location based on your IP address. We may use cookies and similar tools, including analytics services, to understand how our website is used and improve it.
How We Use Your Information
To respond to your questions and schedule appointments.
To provide the services described in your Credit Advocacy Agreement, including reviewing your credit reports and preparing and mailing disputes.
To send you updates, reports, notices, and appointment reminders.
To process payments after services are performed.
To meet our legal, regulatory, and recordkeeping obligations.
To improve our website and services.
How We Share Your Information
We do not sell your personal information. We share it only as needed to provide our services or as required by law, including with:
The credit bureaus (Equifax, Experian, and TransUnion) and your creditors, when we submit disputes on your behalf.
The Consumer Financial Protection Bureau or other government agencies, when we file complaints on your behalf with your authorization.
Service providers that help us operate our business, such as credit report and monitoring providers, letter printing and mailing services, payment processors, scheduling and customer management software, and email and text message providers. These providers may use your information only to perform services for us.
Government authorities, courts, or others when required by law, subpoena, or court order, or to protect our legal rights.
Text Messages
If you agree to receive text messages from us, we will use your mobile number to send appointment reminders, service updates, and related messages. Message frequency varies. Message and data rates may apply. Reply STOP to opt out at any time or HELP for help. Mobile phone numbers and text message consent are never sold or shared with third parties or affiliates for their marketing purposes.
Payment Information
Card payments are handled by our payment processor. We do not store full card numbers on our own systems.
Credit Monitoring Services
Clients may subscribe directly to a third-party credit monitoring service. That company’s own privacy policy governs the information you give to it.
How We Protect Your Information
We use reasonable administrative, technical, and physical safeguards to protect your personal information, including limited access, secure storage, and password-protected systems. No method of storage or transmission is completely secure, so we cannot guarantee absolute security. If a data breach affects your personal information, we will notify you as required by law and as described in your Credit Advocacy Agreement.
How Long We Keep Your Information
We keep your information for as long as needed to provide our services and to meet legal, tax, and recordkeeping requirements. When we no longer need it, we securely delete or destroy it.
Your Choices and Rights
You may request a copy of the personal information we hold about you.
You may ask us to correct information that is wrong.
You may ask us to delete your information, unless we are required by law to keep it.
You may opt out of marketing emails using the unsubscribe link, and out of text messages by replying STOP.
To make a request, contact us using the information below. We may need to verify your identity before completing it.
Children
Our website and services are intended for adults 18 years of age and older. We do not knowingly collect information from anyone under 18.
Links to Other Websites
Our website may link to other websites. We are not responsible for the privacy practices of those websites.
Changes to This Policy
We may update this Privacy Policy from time to time. The "Last updated" date at the top of this page shows when it was last changed.
Contact Us
Independence Boost
8520 Allison Pointe Boulevard, Suite 220, Indianapolis, Indiana 46250
Phone: 317-406-4903
Email: support@independenceboost.com
Independence Boost
We help Indianapolis families fix their credit. We remove errors and build better scores. We serve Indianapolis and surrounding areas.
📍8520 Allison Pointe Blvd #220, Indianapolis, IN 46250
📞 (317) 406-4903 · ✉️ support@independenceboost.com
Services Areas
Indianapolis
Carmel
Fishers
Noblesville
Greenwood
Westfield
© 2026 Independence Boost LLC · Indianapolis, IN 46250